Vijay Bankar

Listen to the article. "The right to be heard does not automatically include the right to be taken seriously."  — Hubert Humphrey 😃😃 Jokes apart, continuous employee listening is gaining momentum due to the developments in the preceding three years. It is also an integral part of the people analytics function. We implement it for devising compelling employee experience. Like other initiatives, we took a leaf out of the marketing book and initiated a continuous employee listening strategy to enhance the employee engagement. The direct upshot of continuously receiving employee feedback is gaining instantaneous actionable insights to improve employee experience and engagement. While also facilitating lower turnover and enhancing productivity and performance. According to a Bain & Company survey, 80% of organizations are optimistic about utilizing employee engagement systems in 2023. Active listening and passive listening are the rudimentary components of continuous...

Employee Surveys – from once a year to a continuous process You get ten employees in a room, and you get fifteen opinions. That might be the case, however, many companies use once a year employee surveys, mainly to help the management in its decision making to check the current situation in the organization. Then create a blueprint to improve the overall work climate in and across the organization both in range and depth. As stated by John H. McConnell, (2003) “Management’s primary objective for a survey is usually: To discover employee perceptions regarding satisfaction with conditions of employment.” Paper-Pencil Surveys was the most commonly used format for many years. Then we had Interactive Telephone Surveys - using touch-tone response. These days we see Email Surveys, Web-based Surveys, and even Mobile App used for the quick response. No doubt, that using survey is a pragmatic way to handle issues by taking decisions based on facts & data rather than gut feel. As ...