Vijay Bankar

Listen to the article. "The right to be heard does not automatically include the right to be taken seriously."  — Hubert Humphrey 😃😃 Jokes apart, continuous employee listening is gaining momentum due to the developments in the preceding three years. It is also an integral part of the people analytics function. We implement it for devising compelling employee experience. Like other initiatives, we took a leaf out of the marketing book and initiated a continuous employee listening strategy to enhance the employee engagement. The direct upshot of continuously receiving employee feedback is gaining instantaneous actionable insights to improve employee experience and engagement. While also facilitating lower turnover and enhancing productivity and performance. According to a Bain & Company survey, 80% of organizations are optimistic about utilizing employee engagement systems in 2023. Active listening and passive listening are the rudimentary components of continuous

On October 8, 2018, LinkedIn acquired Glint and entered the segment of “Employee Engagement”.  According to Josh Bersin, “Glint, is a comprehensive employee experience platform that stores data from onboarding, new-hire experience, ongoing pulse surveys, and open interviews.” It is important to note that Microsoft – LinkedIn approached this market segment through the acquisition route. On November 11, 2018, SuccessFactors announced an acquisition of Qualtrics. No wonder that ‘Employee Engagement’ is gaining leadership attention and becoming the organizational priority.   Even Jack Welch thinks that ‘Employee Engagement’ is number one indicator of organizational health. Gallup carried out research in 155 countries and found 15% engaged employees, 65% not engaged employees and 18% actively disengaged employees. The report further states that engaged employees increased productivity (17%), sales (20%), and profitability (25%). And reduced absenteeism (41%), turnov